Privacy Policy

Last updated: 30 October 2026

Munjal Bollywood Star Gifts we operates the website https://munjalbollywoodstargifts.in/ and a wholesale gift and décor showroom in Sadar Bazaar, Delhi. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using our website, placing an order, or contacting us, you agree to this policy.

1. Information We Collect

Information you give us

Name, phone number, email address, and WhatsApp number
Billing and shipping address
Business name and GST number
Order details, customization or “Factory” requests, and messages you send through forms, email, or WhatsApp

Information collected automatically

IP address, browser type, device type, and operating system
Pages visited, time spent, and the website you came from
Items viewed and added to your cart
Cookies and similar technologies (see Section 6)

Payment information
We do not store your card, UPI, or net banking details on our servers. Online payments are processed by secure third-party payment gateways [name your gateway, e.g. Razorpay / PayU / Cashfree], which handle your payment data under their own privacy policies.

2. How We Use Your Information

We use your information to:

Process, pack, ship, and deliver your orders
Confirm orders, send invoices, and share tracking details
Reply to enquiries and provide customer support
Send our latest catalogs, price lists, offers, and new arrivals (only where you have agreed, or where you have contacted us)
Handle customization and bulk order requests
Prevent fraud and keep our website secure
Understand how visitors use our website so we can improve it
Meet legal, tax, and accounting requirements

We do not sell your personal information to anyone.

3. Sharing Your Information

We share your information only when needed:

Delivery partners: transporters, couriers, and cargo services, so your order reaches you
Payment gateways: to process your payments
Service providers: website hosting, analytics, email, and messaging services that help us run the business
Legal authorities: if required by law, court order, or government request, or to protect our rights and safety

These parties may only use your information to provide their service to us.

4. WhatsApp and Phone Communication

If you message us on WhatsApp (+91 93556 92297), call us, or join our WhatsApp Channel, we may use your number to respond to you and share product and order information. You can stop promotional messages at any time by replying “STOP” or telling our team. WhatsApp’s own privacy policy applies to messages sent through its platform.

5. Data Retention

We keep your information only as long as needed for the purposes in this policy, including to meet legal, accounting, and tax obligations. After that, we delete or anonymize it.

6. Cookies

Our website uses cookies to remember your cart, keep you signed in, and understand site traffic. Cookies may also be used by third-party tools such as analytics [e.g. Google Analytics] and social platforms . You can block or delete cookies in your browser settings, but parts of the site, such as the cart and checkout, may not work properly without them.

7. Data Security

We use reasonable technical and organizational measures, such as SSL encryption and restricted access, to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security. Please keep your account details confidential.

8. Your Rights and Choices

Subject to applicable law, you may:

Ask to access or get a copy of the personal data we hold about you
Ask us to correct inaccurate or incomplete data
Ask us to delete your data, where we are not legally required to keep it
Withdraw your consent to marketing communications at any time
Raise a complaint or grievance about how your data is handled

To exercise these rights, contact us using the details in Section 12. We will respond within a reasonable time.

9. Third-Party Links

Our website links to third-party platforms such as WhatsApp, YouTube, Instagram, Google Maps, and Google Reviews. We are not responsible for their content or privacy practices. Please read their policies before sharing any information.

10. Children’s Privacy

Our website and wholesale services are meant for adults and businesses. We do not knowingly collect personal information from anyone under 18. If you believe a child has given us their data, contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date. Please check it periodically.

12. Contact Us / Grievance Officer

If you have questions, concerns, or requests about this Privacy Policy or your personal data, please contact:

Munjal Bollywood Star Gifts
1st Floor, 3453 Lallu Misser Galli, Narain Market, Sadar Bazaar, New Delhi, Delhi 110006
Phone: +91 98101 24981
WhatsApp: +91 93556 92297
Email: munjalbollywoodstarg@gmail.com
Grievance Officer: [Name of person]
Support hours: Monday to Saturday, 10:00 AM to 7:00 PM